Deyi Motors and parts are covered by a 2 year warranty. The warranty is non-transferable and extends only to the original purchaser of the product. Freight charges are not included.
1.What is covered:
Any original defects in the material or workmanship to the purchaser of the products.
Any original rechargeable battery powered DC motor defects in materials and workmanship for 2 years, when operating under normal use from the date of purchase.
Any original AC and DC wired motors and electronic accessories defects in materials and workmanship for 2 years, when operating under normal use from the date of purchase.
2.What is not covered:
Any conditions or damage caused by or resulting from misuse, abuse, alterations.
Failure to follow our operating instructions during usage, installation.
Abnormal RF frequency related issues or abnormal electric stress including surge or over-voltage.
Lithium-Ion battery motor failures due to non-compliance of minimum recommended charging intervals of battery motors (at least one full charge per twelve-month period).
Injury, loss, or damage, direct or consequential, arising out of, or the inability to use, the equipment.
Product has been opened, dismantled, or returned with clear evidence of abuse or other damage.
Product has been used to perform functions other than the functions it was designed to handle.
Product is exposed to salty air or corrosive materials, water...
Product used with electrical accessories (switches, relays, etc.) that have not been previously checked with Deyi Motor.